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January Ski Special

Banff Lodging Company

Guest Survey - Did we earn your loyalty?

We understand that you had a choice of accommodation while visiting Banff. We want to make certain that your time with us was everything you dreamed it would be.

Filling out the following questionnaire will give us a road map for improvement and ensure that your next visit with us is even better.

You may also call 403-760-7584 to leave a message of your comments and suggestions.

Which hotel did you stay at?

Please tell us about your experience with our team.

Employees were warm, friendly, and focused on my needs.

:)  :|  :(

Employees made me feel like they wanted me to return.

:)  :|  :(

Were there any employees who provided exceptional service worthy of special recognition? (provide details below)

Yes   No

In my own words, this is how I would describe my experience with the staff, and the services they provided...

Please tell us about your experience with our rooms.

My first impression of the room was positive.

:)  :|  :(

My room was clean.

:)  :|  :(

My room was well maintained.

:)  :|  :(

In my own words, this is how I would suggest improving my room...

Please tell us about your experience with our facilities.

My first impression of the hotel was positive.

:)  :|  :(

I found the health/spa facilities clean.

:)  :|  :(

I found the health/spa facilities well equipped.

:)  :|  :(

In my own words, this is how I would suggest improving the facilities...

Please tell us about your experience with our restaurant.

My first impression of the restaurant was positive.

:)  :|  :(

Employees were warm, friendly and focused on my needs.

:)  :|  :(

My food was delicious.

:)  :|  :(

My restaurant experience was good value.

:)  :|  :(

In my own words, this is how I would suggest improving the dining...

Please tell us about your overall experience.

I would stay at this hotel again.

Yes   No

I would recommend this hotel to others.

:)  :|  :(

In my own words, this is how I would suggest improving my overall experience...

Please tell us about you.

Name

Address

Phone

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Email

Date of your visit

Year: Month: Day:

Room number

All contact information is kept in confidence. See our privacy statement for details.

Red Earth Spa